jayabajee Privacy Policy
Find out how your personal information is collected, stored, and kept secure on the jayabajee platform — full details here.
Introduction and Scope
jayabajee ("we", "us", or "the platform") is committed to providing a safe and transparent online gaming experience for users in Bangladesh. This privacy policy ("policy") explains what personal information we collect, how we process it, and how we keep it secure when you use the jayabajee website, app, or related services.
This policy applies to all registered and unregistered users of the jayabajee platform. By using our services, you agree to the terms of this policy. If you do not understand this policy or have any questions, please contact our support team.
Information We Collect
jayabajee collects only the information that is necessary for providing services, verifying identity, and processing secure transactions. The categories of information are listed below:
Identity Information
- Full name and date of birth
- National ID (NID) or passport number
- Registration email address
- Mobile number (for OTP verification)
- Current address
Financial Information
- bKash / Nagad / Rocket / Upay account number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction reference number
Usage and Activity Information
- Gaming history and betting details
- Login time and session duration
- Records of promotions or bonuses received
- Support team communication history
Technical Information
- IP address and device identifiers
- Browser type and version
- Operating system information
- Cookies and session tokens
- Site usage log data
Purpose of Data Use
We use the information we collect only for specific, lawful, and transparent purposes. These purposes are described in detail below:
3.1 Account Management and Identity Verification
The information you provide when registering with jayabajee is used to create your account, confirm your identity, and prevent unauthorized access. This information is also needed to verify age (21+).
3.2 Financial Transaction Processing
The necessary financial information is used to process deposits and withdrawals via your bKash, Nagad, Rocket, Upay, or bank transfer. The minimum deposit at jayabajee is ৳500 and the minimum withdrawal is ৳800.
3.3 Service Improvement and Personalization
By analyzing your gaming preferences and usage patterns, we provide more relevant game recommendations, bonus offers, and an improved user experience.
3.4 Security and Fraud Prevention
Technical and activity data is used to detect suspicious activity, ensure account security, and maintain the integrity of the platform.
3.5 Legal and Regulatory Compliance
Records are kept as needed to meet applicable legal obligations, resolve disputes, and enforce our terms and conditions.
3.6 Customer Support
Your account information and communication history are used to provide effective support via 24/7 live chat and email.
Data Sharing and Disclosure
4.1 Sharing Information with Third Parties
jayabajee does not sell or rent your personal information to any third party. However, limited information may be shared in the following cases:
- With payment processors (such as bKash, Nagad, Rocket, Upay) — only to complete transactions
- With identity verification service providers — for the KYC process
- With technology and infrastructure partners — only for operating the service
- With law enforcement agencies — when legally required
4.2 International Data Transfers
In some cases your information may be processed outside Bangladesh. In such cases we ensure that applicable data protection standards are followed and that adequate safeguards for the data are in place.
4.3 Business Restructuring
If jayabajee undergoes a merger, acquisition, or asset sale, your information may be transferred. You will be given advance notice in such cases and the terms of this policy will remain in effect.
Cookies and Tracking Technologies
5.1 Use of Cookies
Cookies and similar technologies are used on the jayabajee website. Cookies are small text files stored in your browser that improve the functionality of the website.
Essential Cookies
Essential for session management, login persistence, and security features. These cannot be disabled.
Analytics Cookies
Help understand user behavior and improve platform performance. You can decline these.
Preference Cookies
Remember your language preference, theme settings, and other customizations.
Marketing Cookies
Used to show relevant promotions and advertisements. Can be managed from browser settings.
You can control cookies by changing your browser settings. Please note that disabling essential cookies may cause some jayabajee services to not work properly.
Data Security Measures
jayabajee treats the protection of your personal information as its highest priority. We apply industry-standard technical and organizational measures.
SSL Encryption
All data transmissions are protected by 256-bit SSL/TLS encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems remain active at all times.
Access Control
Only authorized staff have access to specific data, and role-based access control is applied.
In the event of a data security breach, jayabajee will notify affected users as quickly as possible in accordance with applicable law and will take remedial action.
Data Retention Period
7.1 General Policy
jayabajee retains your information only for as long as it is needed to provide services, meet legal obligations, or serve legitimate business purposes.
7.2 Account Information
All account information is retained while your account is active. After account closure, some information may be kept for a defined period in accordance with applicable legal obligations.
7.3 Financial Transaction Records
Records of deposit, withdrawal, and betting transactions are retained for a set period as required for accounting and regulatory purposes.
7.4 Inactive Accounts
For accounts that have been inactive for a long time, jayabajee will give you advance notice and an opportunity to reactivate before any data is deleted.
Your Rights and Controls
As a jayabajee user, you can exercise the following rights over your own information:
Right to Access
You can request to know what information we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete information.
Right to Erasure
In certain circumstances you can request that your information be deleted, though legal obligations may apply.
Right to Restrict Processing
In certain cases you can request that the processing of your information be restricted.
Right to Data Portability
You can request a copy of your information in a structured, machine-readable format.
Right to Withdraw Consent
You can withdraw your consent at any time, though this will not affect prior processing.
To exercise any of the above rights, contact our support team via 24/7 live chat or email ([email protected]). We will respond as quickly as possible in accordance with applicable law.
Protection of Minors
jayabajee is for users aged 21 and over only. We do not knowingly collect or process any information from minors. If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the relevant account will be closed.
If a parent or guardian believes their child has registered with jayabajee, please contact us at [email protected].
Policy Changes and Updates
10.1 Notice of Changes
jayabajee may update this privacy policy as needed. If any significant changes are made, you will be notified by email to your registered address and an announcement will be posted on the website.
10.2 Ongoing Consent
Continuing to use jayabajee services after a policy update means you agree to the updated policy. If you do not agree to the changes, you may close your account.
10.3 Archive
Previous versions of the privacy policy are available on request. Contact us at [email protected].
Contact and Complaints
If you have any questions, comments, or concerns about this privacy policy, contact the jayabajee support team:
We always aim to resolve your concerns fairly and promptly. If you are not satisfied with our response, you may also file a complaint with the relevant authority.