jayabajee Terms and Conditions
Please read these terms and conditions carefully before using our platform. This document is considered a legal agreement between jayabajee and the user.
By accessing or using the jayabajee platform, you are considered to have fully read, understood, and accepted these terms and conditions. If you do not agree to these terms, please refrain from using our platform. For users aged 21 and above only.
1. Eligibility and Age Requirements
jayabajee services apply only to individuals who meet the following eligibility criteria:
- You must be at least 21 years of age (21+).
- You are not located in any country or region where online gaming is prohibited by law.
- You are registering with your own valid identity and accurate information.
- You are using this platform voluntarily and with full awareness.
- You may only have one account in your name.
For age verification, jayabajee may request a national ID, birth registration certificate, or other valid documents at any time. jayabajee reserves the right to cancel the account and forfeit deposited funds if false information is provided.
jayabajee is highly committed to the protection of minors. If a minor accesses this platform in any way, guardians are requested to inform us immediately.
2. Account Registration and Security
When opening an account with jayabajee, you must provide accurate, complete, and up-to-date information. Please keep the following points in mind regarding the registration process:
2.1 Account Creation
- Each person may open only one account.
- One email address, phone number, or identity may only be associated with one account.
- The name provided at registration must match the name on the payment account.
- jayabajee may request additional documents for account verification.
2.2 Password and Security
You are responsible for keeping your account secure. Use a strong password and do not share it with anyone. If you suspect unauthorized access, notify our support team immediately.
- Sharing your password with any third party is strictly prohibited.
- jayabajee will not be held responsible for any unauthorized activity on your account.
- In the event of identity theft, contact the support team immediately.
2.3 Account Verification (KYC)
We follow the Know Your Customer (KYC) process to ensure secure transactions. You are legally required to provide a national ID, passport, or other documents. Withdrawal access may be limited until KYC is completed.
3. Deposit and Withdrawal Policy
jayabajee provides easy and secure financial transactions through widely used payment methods in Bangladesh.
- Minimum deposit: ৳500 (per method)
- Accepted methods: bKash, Nagad, Rocket, Upay, Bank Transfer
- Deposited funds are generally credited to the account instantly
- Deposits from another person's account are not accepted
- Minimum withdrawal: ৳800
- Withdrawal time: 15 minutes to 2 hours
- Withdrawals will only be made to the registered payment account
- Withdrawals will be limited if bonus wagering requirements have not been completed
In cases of financial fraud or suspicious transactions, jayabajee reserves the right to suspend transactions and request additional verification. We strictly follow applicable laws to prevent money laundering.
If a withdrawal is delayed for any reason, please contact us via our 24/7 live chat or email. Delays are typically due to technical or banking reasons.
4. Bonuses and Promotional Offers
jayabajee offers various types of bonuses and promotional offers. Each offer is available under specific terms, and those terms must be strictly followed.
4.1 Welcome Bonus
New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for the bonus is 15 times. For example:
- Deposit ৳1,000 and get a bonus of ৳2,000 → total balance ৳3,000
- Deposit ৳16,000 and get a bonus of ৳15,000 → total balance ৳31,000
4.2 General Bonus Terms
- Each person may claim each promotion only once.
- Bonuses cannot be converted to cash — they are only usable for playing games.
- If you withdraw before completing the wagering requirement, the bonus will be cancelled.
- jayabajee reserves the right to change, suspend, or cancel any bonus offer at any time.
- If an account is created solely for the purpose of claiming bonuses, it may be closed.
4.3 VIP Program and Cashback
Weekly cashback benefits are available across jayabajee's four VIP tiers:
- Bronze — up to 0.3% weekly cashback
- Silver — up to 0.6% weekly cashback
- Gold — up to 0.9% weekly cashback
- Platinum — up to 1.2% weekly cashback
Advancement to a higher VIP tier depends on the user's regular activity and gaming history. Separate terms apply for each VIP tier.
In the event of a bonus-related dispute, jayabajee's decision will be considered final. If bonuses are misused or attempts are made to collect bonuses through multiple accounts, all accounts will be closed.
5. Gameplay Policy
jayabajee is committed to ensuring a safe and fair gaming environment. All games offered on our platform operate under SSL encryption and fair play principles.
5.1 Game Results
Game results are determined by Random Number Generator (RNG) technology. This technology is impartial and regularly tested by third parties. There is no possibility of altering or manipulating game results.
5.2 Betting Policy
- Each game has its own minimum and maximum bet limits.
- For cricket betting, bets cannot be changed after the match has started.
- If a game is interrupted mid-way due to a server error, the bet will be fully refunded.
- If there is a dispute over the result of any game or market, jayabajee's records will be considered final.
5.3 Special Conditions for Sports Betting
When placing bets on BPL, IPL, T20 World Cup, or ICC tournament matches, please note the following: if the match is cancelled, your bet will be refunded. If the match is postponed, settlement will follow specific rules.
6. Prohibited Activities
The following activities are strictly prohibited on the jayabajee platform. Violation of these prohibitions may result in account cancellation and forfeiture of deposited funds:
- Creating multiple accounts or using someone else's account
- Making artificial transactions for the purpose of taking advantage of bonuses
- Attempting to hack, crack, or gain unauthorized access to gaming software
- Playing games using bots, automated scripts, or any artificial assistance
- Using the platform for money laundering or managing illegal funds
- Harassing, threatening, or deceiving other users
- Providing false identity or fraudulent documents
- Operating an account in the name of a minor
- Providing gambling services on behalf of third parties
If any user violates these prohibitions, jayabajee reserves the right to immediately suspend or cancel the account and, where applicable, take legal action.
7. Privacy and Data Protection
jayabajee gives the highest priority to the protection of your personal information. We use SSL encryption technology to keep all your data and transactions secure.
Details on what information we collect and how we use it are described in our Privacy Policy. The key points are:
- Your information will not be sold to third parties.
- Your information will only be used to provide necessary services and for security purposes.
- We may be required to share information with authorities due to legal obligations.
- You have the right to view or correct your information.
For more details on our cookie policy, please visit our Privacy Policy page.
8. Responsible Gaming
jayabajee encourages responsible gaming practices. Gambling is a form of entertainment — it should not be considered a source of income. We are deeply aware of the mental and financial wellbeing of our users.
8.1 Limit-Setting Features
Users can set the following limits for themselves:
- Daily, weekly, or monthly deposit limits
- Maximum loss limit
- Session time limit (how long you play)
- Self-exclusion for a specific period
8.2 Self-Exclusion
If you feel that gaming is getting out of your control, you can contact our support team to have your account suspended for a specific period. For more details, please visit our Responsible Gaming page.
Gambling addiction is a serious problem. If you or someone you know is suffering from this issue, please seek professional help. jayabajee always supports responsible gaming.
9. Account Suspension & Closure
jayabajee reserves the right to suspend or close an account without notice in any of the following circumstances:
- If any clause of these terms and conditions is violated
- If false or misleading information is provided
- If fraud or illegal activity is suspected
- If bonus abuse is proven
- If KYC verification fails
- At the direction of legal authorities
Users may also close their account at any time. After a closure request is submitted, all pending bets will be settled and the remaining valid balance will be returned.
After an account is closed, your information may be retained for a specific period as required by legal obligations.
10. Limits of Liability
jayabajee bears no liability in the following situations:
- If a game is interrupted mid-session due to an internet disconnection
- If loss occurs due to issues with the user's own device or software
- If loss occurs due to unauthorized third-party access to the account
- For any loss resulting from the user sharing their own password
- For disruptions caused by force majeure (natural disasters, war, or other uncontrollable circumstances)
We always strive to ensure the highest standard of service. However, jayabajee is not directly responsible for issues arising from technical problems or third-party game providers.
If a winning amount is displayed incorrectly due to a technical error, jayabajee reserves the right to recalculate the correct amount and adjust any excess funds.
11. Changes & Updates to Terms
jayabajee reserves the right to amend or update these terms and conditions at any time. In the event of changes:
- The updated date will be noted at the top of this page.
- For significant changes, a notice may be sent to the registered email address.
- Continued use of the platform after changes have been made will be considered acceptance of the new terms.
- If you do not wish to accept the new terms, you will have the option to close your account.
You are advised to review this page regularly. The date of the latest update will always be noted at the beginning of the page.
12. Contact & Support
If you have any questions or complaints regarding these terms and conditions, please contact us:
24/7 live chat support in Bengali. Use our live chat for immediate assistance with any issue.
Contact us by email: [email protected] — we will respond as quickly as possible.
For more information, you can visit our FAQ page, Privacy Policy, and Responsible Gaming page.